About Us
Our Story
Humming Home Services (formerly known as Cherubs in the Home QLD) started in 2018 in Brisbane, in partnership with the Melbourne-based Cherubs in the Home. We’re a family-owned business with a big heart and focus on our values and company culture.
As a start-up, we were hungry for feedback from our lovely clients. We quickly learnt that no two homes are the same, and that we needed to understand each client and provide flexibility in our services. That is what we aim to do.
By treating people as individuals, and committing to getting to know and understand each other, we’re better able to deliver services that meet the needs of each household. This is what we do, with our values – Kindness, Safety, Integrity and Communication – guiding us along the way.
To us, learning never ends, and there is always opportunity to improve. By building on our education, experience and feedback, we continue to do and be better.
We envision that all people can feel proud and safe in their home, living in an environment that empowers them to be at their best.
Our Vision
We believe that in order to achieve this vision, we first need to understand each other through effective communication and empathy, and second, deliver services with kindness and integrity.
Our actions are guided by our Values and Points of Culture, as we work to match kind professionals to deliver our services in the home and yard.
Our Mission
Kindness
We act with kindness in all we do.
Safety
We keep safety front of mind at all times.
Integrity
We operate with integrity to build a strong relationship with trust and mutual respect.
Communication
We value open communication and feedback to ensure we’re always meeting or exceeding expectations.
Our Office Team
Erika
Admin Officer
Erika is our ever-enthusiastic Administration Officer and she joined our team in 2020. With broad experience working in both hospital and private practice settings, Erika has a strong interest in customer service, and clients and their well-being. She loves coming to work, as she feels she’s making a positive difference in other people’s lives.
Originally from South Africa, Erika and her family made Australia their home in 2008. In her spare time, Erika enjoys baking, walking, and spending time with her family and two staffies.
'AJ' Angelica June
Admin Officer
Sophia
Recruitment Officer
Rachel
Accounts
Nikki
Owner/Director
Nikki and Joaquin (Jack) are the owners/directors of Humming Home Services. They started the business in 2018, trading as Cherubs in the Home QLD, with Nikki cleaning and Jack gardening.
We are so grateful to now have a wonderful team of caring people around us, in our office and out in the community – we couldn’t do what we do without them.
Nikki comes from a varied background, from massage therapist to aged-care worker and English language teacher. She has a degree in International Studies and loves learning about cultures and languages. Nikki also loves to bake and reading books to their two young children.
Joaquin ‘Jack’
Owner/Director
Originally from Argentina, Jack made Australia home in 2013. He has a background in Tourism Management and loves spreadsheets!
He’s seen the changes we can all bring when working for the community and finds every day of work very rewarding.
He’s a real ‘Jack’ of all trades and loves using his skills to make a difference to others. But when he’s not working, you’ll find him with his family, cooking an asado (BBQ), or learning something new.
